Refunds and Return Policy

Because we want your online purchasing to be comfortable, we've made the return and refund process very simple to comprehend.

Please Read the Following

1. Return Policy: Items may be returned within 30 days of purchase. However, we won't be able to accept the return if it has been longer than 30 days.

2. Shipping Fees: We will cover the cost of returning an item you purchased if it is defective or incorrect. However, you will be responsible for the shipping costs if you are returning it because you just changed your mind.

3. Defective or Broken Products: Please notify us within 24h if the item you received is defective or broken. We'll assist you in returning it without charging you extra. After we receive it and inspect it, we will either replace it or return your money, including the shipping cost.

4. Change of Mind Returns: You have 30 days to return anything you purchased if you change your mind. But you will be responsible for paying for the return shipment. Just confirm that it remains in the package and has not been used. You will receive your money back for the item, less the shipping costs, once we receive and inspect it.

5. Refunds: We'll email you once we receive and inspect the item you sent back. We'll let you know if your money will be returned. If so, we'll return it within 7 business days to the card or payment method you used.

Recall that banks and credit cards may occasionally take some time to display the refund. Please send us an email at support@clarxpower.com if it has been more than 10 business days since we stated we would be providing you a refund and you have not received it.

Restocking fees could or might not apply to your return.

Please contact our helpful Customer Support team at support@clarxpower.com if you have any additional questions regarding returns or refunds.